About Us
Our Company Profile
“… backed by professional trainers and consultants with years of experience. We have the right and highly trained resources and expertise, each and every one of them equipped with up-to-date skills and knowledge to deliver the best with a great impact…”
Who are we
ACE Biznez Services is a training provider registered with HRD Corp, Malaysia, which serves clients from various industries and across borders, globally. We work with organizations to train and develop their human capital for increased efficiency – be it personal development, skills development, upskilling or reskilling. Our core services include training on core skills for all levels of employees, international certification courses and teambuilding. We also actively participate in government initiatives to meet the training demands in Malaysia. Organizational development and consultancy is also another area that we consult on, some of it being facilitating strategic workshops and management retreats, training needs analysis. Our services are guaranteed to take the burden off you, literally!
ACE is backed by professional trainers and consultants with years of experience. We have the right and highly trained resources and expertise, each and every one of them equipped with up-to-date skills and knowledge to deliver the best with a great impact. Our strategic alliances with international organizations help us add greater value to you and your organization. With all the inbuilt capabilities, ACE envisions to build goodwill and support customers with cost competitiveness, service efficiency, customer service, innovation and staff commitment. ACE also aspires to forge win-win partnerships with local and international institutions to help our clients stay ahead of the competition in meeting their objectives.
Vision
Profile
"To inspire and empower people from all over the world, to achieve their best."
Mission
- To provide competency based training and coaching that hit the spot and change behavior.
- To customize what we do, to meet clients’ needs.
- To ensure value for money for every service that we provide
- To continuously keep ourselves updated with the latest
- To practice what we preach by exercising good management practices.
Vision
Values
Dependable
Any job given to us, will be accomplished with great commitment and devotion, focused on their expectation, and always aspiring to bring about behavioral changes.
Relationship
This is the pillar of success and we continuously strive for long term healthy relationship and goodwill with clients, trainers, participants, suppliers, employees and any other stakeholders.
Innovation
Continuously seeking to improve ourselves by embracing creativity and innovation in various aspects such as training methodologies, training delivery, people and operations management.
Vibrant
We believe in positive energy and will uphold enthusiasm and passion in all that we do.
Excellence
Pursuing excellence is our way of life and we want our stakeholders to experience excellence at every touch point.
Accreditations and Alliances
Click on icon to view certificate
Testimonies
YAM Tengku Puteri Seri Teja Pahang Tengku Muhaini binti Sultan haji Ahmad Shah Pengerusi Jemaah Tertinggi BAKAT Udara Women’s PEAK Leadership and Entrepreneurship Program
Women Leadership
Thank you for training our BAKAT Udara ladies under the PEAK Leadership and Entrepreneurship programmes. You were extremely engaging and approachable. Your delivery along with life story examples was excellent and spot on! The games and experiential activities that you used certainly were impactful and brought out the expected learning outcome. You have literally held each of our ladies’ hand, guiding them through this 6 month journey. You area great mentor! Once again thank you for your expertise and commitment.
Ms. Shereen , Sudong ( a member of the Singtel group) GROWTH with Effective Coaching
Coaching
Hi Dr Maria, this is “wow”, I personally have observed you applying GROWTH into the 2-day training itself. And the revised report with QA Checklist, it has clearly demonstrated the T and H portion for us to execute! My appreciation to you, for your genuine care in helping us apply GROWTH in our Company. I believe this will give the Management a clear understanding of what’s coming after the training, it does not just stop there.
Mr.Hafiz , BIACC Brunei
Train The Trainer Training
Good morning Dr Maria, this is Hafiz from BIACC Brunei. I was asked to change my training from security to health and safety management system for subcon. I was panicking at that time because the management asked me to train starting 3rd Sept 2019 with 50 participants which included servicemen, cleaner, security, and it left me only few weeks of preparation at that time but I remembered three words from you that helped me 1)clear on your objectives 2)what behaviour you want to change 3)the impact you want to create… for spices I decided to use 1)role play 2)technology of participation 3)prizes 4)activity I called hazard spotting. Using these methods that you taught us, I was able to complete my training within 2 hours, so I was able to train 1 batch of 8 participants for half a day and my participants could remember almost every topic once I asked them at the end of the training! I was so amazed! Now I have already trained 8 batches. Thanks Dr Maria your training really did change all of us here☺ .”
Clients
AUTO
AVIATION
CALL CENTER
COURIER
COURIER
CONSTRUCTION
ENTERTAINMENT
FINANCIAL
GOV AGENCIES
HOTELS & HOSPITALITY
LOGISTICS
MANUFACTURING ELECTRONICS
MANUFACTURING OTHERS
NEWS & MEDIA
nGO
OIL & GAS
PHARMACY
PHARMACY
POWER & STEEL
POLITICS
PROPERTY
RETAIL
TELECOM
TOURISM
UTILITY
oTHER
Services
SERVICE OFFERINGS
TRAINING & COACHING
We provide training and group or personal coaching for all levels in any organizations or industry
PROJECT / EVENT MANAGEMENT
We organize corporate events and projects. Companies may also farm out activities or scope of work that require coordination, routine work or additional manpower.
CONSULTANCY
Consultancy services include Change Management, HR, Quality, Productivity and other organizational initiatives
BUSINESS WRITING
This include content development, research works, speech writing and others
Our Services
Training
- Administrative
- Business Writing
- Communication
- Presentation Skills
- Customer Service
- English Language
- Entrepreneurship
- Financial Management
- Human Resource Management
- Leadership Series
- Managers Development
- Skills Development Courses
- Operations Management
- Personal Enhancement
- Purchasing & Supply Chain
- Quality Tools & Techniques
- Safety Series
- Sales & Marketing
- Supervisory Development
- Teambuilding – General
- Teambuilding – Customized
- Train The Trainer Series
Certification Programs
- Certified Professional Administrators
- Certified Professional Supervisors
- Certified International Professional Managers (IPMA, UK)
- Strategic Leadership for Managers and Senior Managers
- Business Leadership and Acceleration for Entrepreneurs
- Youth Leadership Program
- Women Empowerment Program
Surveys
We help organizations identify the underlying issues behind any form of concerns or non-performance by conducting independent surveys. Appropriate recommendations will be forwarded to rectify the issues. Some surveys for different purposes are:
- Organization Survey
- Employee Opinion Survey
- Customer Satisfaction Survey
- Mystery Shopping
Performance Management
In managing performance, we assist with the following:
- Identifying Performance Measures
- Identifying Key Result Area
- Coaching Team Leaders or Supervisors in Managing Performance and Non-Performance
Management Retreat
We assist organizations in planning and facilitation management retreats for various purposes:
- Reinforce Integration and Team Spirit
- Strategic Planning
- Creating a Dynamic and Purposeful Management Team
Human Resource Policies & Procedures
Development of Human Resource Policies and Procedures in line with the country’s legislation.
Training Needs Analysis
Conducting training needs analysis and to develop appropriate training plans.
Suggestion Programs
Development of a suggestion program.
Performance Appraisal System
Development of performance appraisal system or just performance appraisal formats for various levels of employees.
Job Descriptions Development
Conducting job analysis to develop job descriptions and job specifications. Development of salary grades / structure.
Psychometric Tools
Off the shelf and open architecture tools and templates for the purpose of recruitment and selection, competencies and personality assessment and surveys.
Training Games & Activities
Individual activities, exercise and games that are designed to improve or develop individual or team skills, to raise awareness of important organizational issues. These games and activities come in various forms such as cards, props and board games.
Our Services
Training
Human Resource Policies & Procedures
Development of Human Resource Policies and Procedures in line with the country’s legislation.
Training Needs Analysis
Conducting training needs analysis and to develop appropriate training plans.
Suggestion Programs
Development of a suggestion program.
Performance Appraisal System
Development of performance appraisal system or just performance appraisal formats for various levels of employees.
Job Descriptions Development
Conducting job analysis to develop job descriptions and job specifications. Development of salary grades / structure.
Psychometric Tools
Off the shelf and open architecture tools and templates for the purpose of recruitment and selection, competencies and personality assessment and surveys.
Training Games & Activities
Individual activities, exercise and games that are designed to improve or develop individual or team skills, to raise awareness of important organizational issues. These games and activities come in various forms such as cards, props and board games.
